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Unmatched access to smarter, personalized dermatology.

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Nearly 40 million Americans suffer from either psoriasis or eczema.

These two common and complex chronic skin conditions impact both physical and mental health. Zest is working to make patients’ lives easier by providing fast, effective solutions that address underlying causes.

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Virtual dermatology built for real life.

Zest offers next-day appointments, 24/7 support, and personalized treatment plans that patients can access from the comfort of their home.

A new app for an above-and-beyond patient experience.

Zest came to us because their patient portal was clunky and outdated and didn’t match the level of care they were providing. We worked with them to transition from their old system to a refreshed, elevated, and user-friendly interface we designed.

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Flexible, next-day appointments.

Patients can access their provider’s schedule and book an available timeslot. They can also see at a glance when their next appointment is, upload any needed paperwork, and reschedule.

Science-backed progress scoring.

Users are prompted to take the DLQI (Dermatology Life Quality Index) questionnaire to gain insight into their skin health over time. A graphic displaying their scores allows them to understand lifestyle and medication-influenced patterns.

Support at any time, day or night.

Whether they are having a flare-up, a medication concern, or want to request a refill, patients can reach out to their care 24/7 via the in-app chat.

Care tracking and history at a glance.

Patients can access their current care plan details, and also see details from any past plans.

A precise, strategic design approach.

Zest came to us with a complicated situation: they needed to redesign their portal, but couldn’t update certain pieces of the user journey. We devised a way to seamlessly integrate existing pieces into the new system. The result? A fresh, bold, and elevated vibe.

Reimagining dermatology for chronic skin conditions.

Zest is helping individuals take control of their skin health by providing fast, effective solutions without the barriers of high costs or lengthy delays. We’re glad to have helped them deliver expert care that’s accessible, personalized, and holistic.